Stop paying the sticker price. Whether it's medical bills or your internet, here's how to talk your way into savings.

One morning this summer, I burst through the doors of the Tesla showroom at the Prudential Center, announcing my arrival with authority. “Hello!” I said. “I am interested in a Tesla.” The young ...

There’s a specific formula that determines whether your negotiation succeeds or kills your offer. I call it the Three-Lever Strategy.

At the outset of every negotiation workshop or class, we ask participants, “What is the purpose of negotiation?” Answers pour in: maximizing profit, preserving relationships, resolving disputes, ...