This story is part of KXAN’s “TxTag Troubles” investigative project launched May 7, 2023. Following related reports in recent years, our team rededicated its resources to this major consumer issue, ...

Add Yahoo as a preferred source to see more of our stories on Google. AUSTIN (KXAN) — TxTag is driving Brad Ruhl mad. “This is really crappy customer service,” he vented during a recent drive. “If ...

AUSTIN, Texas — The Central Texas Regional Mobility Authority resumed billing transactions declined for payment by TxTag after pausing in November because it said TxTag data was unreliable. TxTag ...

AUSTIN (KXAN) — The Central Texas Regional Mobility Authority has not billed TxTag customers for the past six months because it doesn’t “have confidence in the data” it gets from the Texas Department ...

The Texas Department of Transportation is making a change to the TxTag and informing customers about a transition to its toll services. TxDot will move its toll services to a different agency. This is ...

AUSTIN (KXAN) — Mela Louviere let out a laugh when she opened a collections letter for her TxTag toll account earlier in June. The bill showed she owed $5,750 in administrative fees for only $412.85 ...

TEXAS, USA — TxTag customers are reporting they've been incorrectly billed. The billing company used by TxTag changed its license plate reading system to read the letters "I" and "O" as numbers one ...

AUSTIN – Texas Department of Transportation's director addressed the TxTag billing scandal Tuesday, saying that refunds to thousands of drivers should be credited in the coming days. Director Joe ...

You can bet if this is happening in Texas, it is happening everywhere else as well. TxDOT (Texas Department of Transportation) reports it is aware of a spike in texting scams targeting TxTag toll ...

TYLER, TX (KLTV) - An East Texas woman has a warning for anyone who uses Texas toll roads and uses the TxTag for billing. Birgit Grubbs, of Athens, has used Toll 49 for years, but recently found out ...

Sep. 11—AUSTIN — Texting scams are targeting toll customers in Texas saying they're from TxTag, and the Texas Department of Transportation (TxDOT) is warning everyone to be on the lookout. According ...